Why Package Theft (“Porch Piracy”) is Worse in NYC and How to Beat It

Package theft in NYC, often called “porch piracy,” has been and continues to be a growing problem nationwide, but in New York City, it’s on another level. Unlike suburban areas with single-family homes, NYC’s mix of apartment buildings, walk-ups, and dense foot traffic creates unique opportunities for thieves.
From building lobbies to shared mail-rooms, from unattended stoops to busy storefront drop-offs, packages can disappear within minutes of being delivered. And when it happens during peak shopping periods, it’s not just a frustration it’s a direct hit to your brand’s trust and your bottom line.
1. Shared Entryways and Mailrooms
– Many NYC apartments have open or semi-public access areas where packages are left unattended. In some cases, anyone walking through the building can grab a box without being noticed.
2. High Foot Traffic, Low Oversight
– With thousands of people moving through neighborhoods daily, it’s easy for a thief to blend in and walk away with a package unnoticed.
3. Limited Secure Storage
– Not every building has a doorman, security camera, or package room, leaving deliveries exposed to anyone nearby.
4. Delivery Drop-Off Pressures
– Standard carriers under pressure to meet quotas often leave packages in unsafe spots rather than making an extra attempt to hand it off in person.
– Lost Revenue: Replacement orders cut into your margins.
– Customer Dissatisfaction: Even if you replace the item, the experience leaves a bad impression.
– Damage to Reputation: Repeat theft incidents make customers question whether to order from you again.
Flype is designed for the realities of NYC delivery, not the broad assumptions of national carriers. Our approach minimizes theft risk by changing how and when packages arrive:
– Precise 20-Minute Delivery Windows
We schedule deliveries so customers can be present when their package arrives—cutting the window for theft from hours to minutes.
– Direct Hand-Offs
Our couriers don’t just drop and dash. They make sure the package is placed directly in the customer’s hands whenever possible.
Customers get live updates, so they know exactly when to head to the lobby or meet the courier outside.
– Agile Fleet for Urban Delivery
Smaller vehicles and local routing mean we can better time and coordinate deliveries around each customer’s availability.
NYC package theft isn’t going away, but with Flype, your brand nor customers don’t have to suffer from it.
By ensuring packages spend as little time as possible unattended, Flype helps you deliver not just faster, but safer.
Deliver faster. Deliver safer. Deliver smarter.
Flype: NYC is fast- we are faster.