Technologies Refining Delivery Security

The last mile is not just a logistical step but also a make-or-break moment in the customer journey. As item theft and fraud continue to rise, same-day delivery only works when it’s paired with airtight security. Ultrafast delivery doesn’t matter if an item gets swiped off a porch. Retailers and delivery partners must prove they can protect packages from dock to doorstep.

To meet rising consumer expectations, Flype vets all drivers and our platform includes layers of proactive security measures, including:

• Driver facial recognition to verify the identity of the person completing a delivery, reducing the risk of stolen credentials or bad actors accepting goods.
• AI-powered fraud detection to flag suspicious patterns—such as repeated failed drop-off attempts.
• Passcode-protected handoffs to ensure a package is released only to the intended recipient, not an unknown person.
• Delivery verification tools like electronic signatures, photo confirmation, and timestamped proof of delivery to increase transparency and accountability in the final mile.
• Real-time GPS tracking so customers and retailers can see where a package is throughout the delivery process.
  

What retailers should look for in a delivery partner

Not all logistics platforms treat fraud prevention the same way. Many rely on reactive measures with limited visibility, basic pattern recognition, or refunds and claims processing after theft occurs. Those steps may offset the financial hit, but they rarely restore customer trust once the experience is broken.

Retailers should prioritize delivery partners that emphasize proactive fraud protection rather than post-incident recovery. Flype gives all parties concerned control and assurance from pickup through drop-off. Passcode-protected handoffs require the recipient to enter a unique delivery code, while drop-off photos and captured signatures provide clear proof of delivery. Flype also connects retailers with a network of local drivers, with accountability built into every step of the delivery process.

A customer-centric approach to security shows shoppers that brands value safety as much as convenience—so businesses can keep their promises of speed without compromise.